Support

We’re here to keep you training.

If something feels off, tell us. We keep responses human and fast so you can get back to your next session.

Contact the team

Reach us any time and we’ll respond as quickly as we can.

Email support@followusai.com

Typical response: within 1 business day

Report a bug or request

Include the steps you took and what you expected to happen.
Add screenshots or a short video if you can—they help us reproduce issues faster.
Mention your device model, iOS version, and the Guppy app version from Settings.

Quick answers

How fast do you reply?

We aim to respond within one business day. Critical app issues are prioritized sooner whenever possible.

What should I include in a bug report?

Share what you were trying to do, the steps that triggered the issue, and your device + app version. Screenshots or screen recordings help us ship a fix faster.

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