Contact the team
Reach us any time.
Questions, bugs, feature ideas, and feedback all go through the same inbox.
Support
We're here to keep you training.
If something feels off, tell us. Support stays human, direct, and fast so you can get back to your next session with minimal friction.
Human replies
Support goes straight to the team behind the app.
Fast turnaround
We aim to respond within one business day.
Before you email
Send the details that help us fix it fast.
- What you were trying to do
- What happened instead
- Your device model, iOS version, and app version
- Screenshots or a short screen recording if available
Bug reports
Context helps more than urgency.
The more clearly you describe the steps and result, the faster we can reproduce and ship a fix.
Data requests
Privacy questions are support questions too.
If you need export, deletion, or clarification help, email the same support address and we will direct it.
What to include
A good support email usually has four things.
- 1What you expected to happen
- 2What happened instead
- 3The steps that led to it
- 4Your device and app version
Quick answers
How fast do you reply?
We aim to respond within one business day. Critical app issues are prioritized sooner whenever possible.
What should I include in a bug report?
Share what you were trying to do, the steps that triggered the issue, and your device + app version. Screenshots or screen recordings help us ship a fix faster.
Need the policy pages too?